If your loss or damage occurs during business hours please call our office at 215-340-1888 for guidance and contact information for the carrier. If you need immediate service, it is an emergency situation or it is after hours please refer to your policy or ID cards for the proper company and use our guide below. Please call or email us as soon as possible so we can help guide you through the process.

If you do not understand something or are having a problem during the claims process please call us ASAP so we can help you!

Home/Property Claims

Have fire, water, or storm damage to your home or property in the middle of the night? Your first duty is to protect your property from further damage, then call your insurance company  (toll-free numbers below), in addition the following companies can help 24 hours a day and depending on the type of loss this cost can be covered under your policy.

Mark 1 Restoration
www.mark1restoration.com

ServiceMaster of Bux- Mont
http://www.servicemasterbuxmont.com/services.htm

Serv-Pro
http://www.servpro.com/insurance/

Vehicle Claims

Follow these tips immediately after an accident. Need your vehicle repaired after an accident or other damage? If your vehicle is able to be driven you should obtain an estimate at a body shop you feel comfortable with as soon as possible. The adjuster from the company will work with them to make sure all covered damage is repaired to your satisfaction. Here are a few local shops to contact who have a good reputation:

Logan Auto Body, Doylestown
http://www.loganautobody.com
215-345-6942

Suburban Autoworks
http://www.suburbanautoworks.com
215-345-5211

Insurance company 24 hour toll-free claims numbers

It is always best that you make the first call as they will need specific information about the circumstances that we cannot provide. Please try to locate your policy number before you call. A representative will take down as much information as you can provide and if you need immediate help they can offer recommendations on who to call. This call should take about 10-15 minutes. The next step is that the claim is assigned to an adjuster who should contact you within 24 hours to arrange a time to see the damaged property and estimate the loss. In the meantime you should be getting an estimate of your own from a trusted contractor or auto body repair shop as this will help expedite the claims process.

The 24-hour toll-free claims numbers:

All others must be submitted through the agency- please call us at 215-340-1888.